AdminBrett Hall (Product Manager, Pornhub)

My feedback

  1. 211 votes
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      If a video violates our TOS, it’s removed, if it doesn’t it’s active.. I don’t see the issue here? Did you email the actual videos to support if you felt like they were incorrectly removed?

      AdminBrett Hall (Product Manager, Pornhub) commented  · 

      Yes, just the url of the video you feel was wrongly removed

    • 11 votes
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        AdminBrett Hall (Product Manager, Pornhub) commented  · 

        It's really easy, just go to support.pornhubpremium.com, you can email, live chat or phone.

      • 26 votes
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          AdminBrett Hall (Product Manager, Pornhub) commented  · 

          ? it's been going over for 10 years, it's not some secret..

        • 29 votes
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            AdminBrett Hall (Product Manager, Pornhub) commented  · 

            Gay is under "Straight" too, it means nothing, there is Pornhub, there are categories and there are sub categories. That's it.

          • 1,652 votes
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              AdminBrett Hall (Product Manager, Pornhub) commented  · 

              You can exclude multiple categories

              AdminBrett Hall (Product Manager, Pornhub) commented  · 

              @John Smith, there is a filter to filter out any category on search, including step fantasy.

              AdminBrett Hall (Product Manager, Pornhub) commented  · 

              If I made it a category it would get even worse than it is now. Please follow this discussion in http://feedback.pornhub.com/forums/184663-pornhub-feedback-and-suggestions/suggestions/8484181-can-we-get-an-incest-filter I'm going to merge the two

              AdminBrett Hall (Product Manager, Pornhub) commented  · 

              Because it's not an orientation segment like gay.

              AdminBrett Hall (Product Manager, Pornhub) commented  · 

              @Nick, are you referring to a filter? As of right now you can filter out any terms in searches, we will have a way to filter it out in the taste profile for recommended in about a month. To filter content out of each main listing (recent, hottest, most viewed etc), it's technically very difficult the way the Pornhub is built, it is possible so we're looking most likely in 2018.

              AdminBrett Hall (Product Manager, Pornhub) commented  · 

              My answer was not sarcasm.

              AdminBrett Hall (Product Manager, Pornhub) commented  · 

              I'm happy to hear that works for you. Tastes in adult content is different for everyone which is why we are always making our search and filtering stronger to make it as simple as possible to find the content you like from out 5mil+ library.

              AdminBrett Hall (Product Manager, Pornhub) commented  · 

              Still the same stance, it's against our TOS. It's always difficult to appease everyone's tastes and desires. Like I stated above, I welcome you to use the search to narrow down the exact content you are looking for.

              AdminBrett Hall (Product Manager, Pornhub) commented  · 

              On search you can use - operators to exclude tags and titles. Ex "teen -step" will returns but no mention of step.

              AdminBrett Hall (Product Manager, Pornhub) commented  · 

              You can't see broad pages like hottest or pornstar pages and filter out any categories as they are general listings that have all content. so making step a category won't solve that.

              AdminBrett Hall (Product Manager, Pornhub) commented  · 

              You can't filter out categories. You can combine categories but not remove categories. In our search you can use negative tags like "-step -family -taboo" and not get any results with those tags or titles.

              AdminBrett Hall (Product Manager, Pornhub) commented  · 

              There is nothing to fix, we will never add an incest category because it's not allowed. I explained how to filter out "step" videos from searching.

            • 6 votes
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                AdminBrett Hall (Product Manager, Pornhub) commented  · 

                It doesn't work on the desktop site, you must use the tv/console site, clear your cache to get back to it.

              • 20 votes
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                  AdminBrett Hall (Product Manager, Pornhub) commented  · 

                  As for higher quality paid downloads,we will have something similar in the following months.

                  AdminBrett Hall (Product Manager, Pornhub) commented  · 

                  Yes makes sense YouTube is 40% higher bitrates but bitrates are variable and are not a great representation of quality. If you want higher quality, join Pornhub Premium, plenty of 1080p, 1440p and 2160p content.

                • 260 votes
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                    AdminBrett Hall (Product Manager, Pornhub) commented  · 

                    Why so mean?

                    AdminBrett Hall (Product Manager, Pornhub) commented  · 

                    Should be fixed this week

                  • 88 votes
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                    • 17 votes
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                        AdminBrett Hall (Product Manager, Pornhub) commented  · 

                        I've never see this before so any other info helps, you can email me brett@pornhub.com

                        AdminBrett Hall (Product Manager, Pornhub) commented  · 

                        ya I see now, what payment method did you use on epoch? Were you on a phone or desktop?

                      • 11 votes
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                          AdminBrett Hall (Product Manager, Pornhub) commented  · 

                          wow nice to get some positive feedback on here :)

                        • 58 votes
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                            AdminBrett Hall (Product Manager, Pornhub) commented  · 

                            There is no problem, your ISP or IP you're on good be slow which is why you should email me a traceroute to pornhub.com and phncdn.com so we can investigate.

                            AdminBrett Hall (Product Manager, Pornhub) commented  · 

                            @Sovtek, you can email me a traceroute to brett@pornhub.com so we can track down why you are having streaming issues. No need to be so angry, here to help.

                          • 38 votes
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                              AdminBrett Hall (Product Manager, Pornhub) commented  · 

                              Sorry I don't follow the last comment

                              AdminBrett Hall (Product Manager, Pornhub) commented  · 

                              Then Select Straight solo male

                            • 10 votes
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                                AdminBrett Hall (Product Manager, Pornhub) commented  · 

                                What response? It was a question

                                AdminBrett Hall (Product Manager, Pornhub) commented  · 

                                Understood thanks for the feedback.

                              • 16 votes
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                                  AdminBrett Hall (Product Manager, Pornhub) commented  · 

                                  lol what does SEO have to do with our internal results?

                                • 81 votes
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                                    AdminBrett Hall (Product Manager, Pornhub) commented  · 

                                    @TempMatt it works great, if you say you don't like a category, that category disappears from your recommendations.

                                    AdminBrett Hall (Product Manager, Pornhub) commented  · 

                                    You can already do that with - operators in the search. ex "asian -teen" will return asians but no teens

                                  • 11 votes
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                                      AdminBrett Hall (Product Manager, Pornhub) commented  · 

                                      turn off adblock

                                    • 9 votes
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                                        AdminBrett Hall (Product Manager, Pornhub) commented  · 

                                        you can already use quotes for exact matches in searches

                                      • 9 votes
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                                          AdminBrett Hall (Product Manager, Pornhub) commented  · 

                                          Thanks, will take a look

                                        • 9 votes
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                                            AdminBrett Hall (Product Manager, Pornhub) commented  · 

                                            Maybe it's a new issues, the one you're commenting on is 2 years old

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