Brett HallAdminBrett Hall (Product Manager, Pornhub)

My feedback

  1. 11 votes
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      Brett HallAdminBrett Hall (Product Manager, Pornhub) commented  · 

      Hey make sure to email support@pornhub.com, they will help!

    • 747 votes
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        Please stop spamming your cryptocurrency.
        UPDATE:
        Apologies to everyone who voted on this idea. I jumped to the conclusion that it was a single person spamming with multiple accounts because of the quick volume of similar comments. I’ve also had cryptocurrency spam for much smaller coins on this forum in the past. I see now it was a reddit post from the Monero subreddit.

        I’m well aware of Monero’s privacy benefits and popularity. It’s definitely in the roadmap to eventually offer crypto payments for Premium and I’m sure Monero would be one of them. Unfortunately that’s pretty far out right now as we focus on other types of global payments and improving our billing solutions in general. If I have a further update I’ll be sure to share.

        -Brett

        Brett HallAdminBrett Hall (Product Manager, Pornhub) commented  · 

        I'm not dismissing it immediately. I'm well aware of Monero. At the moment there are more important payment methods and types that I need to implement before the several thousand of Monero users.

      • 4 votes
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          Brett HallAdminBrett Hall (Product Manager, Pornhub) commented  · 

          That is only visible in the shemale category. You only saw that if you were browsing there.

        • 19 votes
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            Brett HallAdminBrett Hall (Product Manager, Pornhub) commented  · 

            Nothing is disabled

          • 36 votes
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              Brett HallAdminBrett Hall (Product Manager, Pornhub) commented  · 

              PS3 is 11 years old now, it launched before Pornhub even existed. If you want a modern version of the website, please use a modern device to access it.

              Brett HallAdminBrett Hall (Product Manager, Pornhub) commented  · 

              You click settings then desktop

              Brett HallAdminBrett Hall (Product Manager, Pornhub) commented  · 

              Of course not.. you need to reset your cookies

            • 17 votes
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                Brett HallAdminBrett Hall (Product Manager, Pornhub) commented  · 

                All of you who commented have videos uploaded, are you sure this is a problem? How quickly do you click the video url?

              • 8 votes
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                  Brett HallAdminBrett Hall (Product Manager, Pornhub) commented  · 

                  Website only

                • 9 votes
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                    Brett HallAdminBrett Hall (Product Manager, Pornhub) commented  · 

                    fee?

                  • 332 votes
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                      Brett HallAdminBrett Hall (Product Manager, Pornhub) commented  · 

                      I've posted in other threads Thumbzilla.com has been https for a year and a half now and has the entire Pornhub library. You can also upgrade to Premium for 9.99/month.

                      Brett HallAdminBrett Hall (Product Manager, Pornhub) commented  · 

                      This is just a 3rd party feedback forum, it will probably never be https.

                      Brett HallAdminBrett Hall (Product Manager, Pornhub) commented  · 

                      https isn't going to stop isp's from selling your browsing history

                      Brett HallAdminBrett Hall (Product Manager, Pornhub) commented  · 

                      How on earth did we steal money from you or compromise your security?

                      Brett HallAdminBrett Hall (Product Manager, Pornhub) commented  · 

                      Just finalizing the change over with our ad networks. In the meantime pornhubpremium.com (paid) and thumbzilla.com (free) are https

                      Brett HallAdminBrett Hall (Product Manager, Pornhub) commented  · 

                      Hey Max, the main reason is we are waiting for our ad networks to switch over. In the meantime pornhubpremium.com is fully https as well as thumbzilla.com.

                      Brett HallAdminBrett Hall (Product Manager, Pornhub) commented  · 

                      Use thumbzilla. It's the exact same library but HTTPs.

                      Brett HallAdminBrett Hall (Product Manager, Pornhub) commented  · 

                      Use https://www.thumbzilla.com for now, it is a mirror site of pornhub.

                    • 4 votes
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                        Brett HallAdminBrett Hall (Product Manager, Pornhub) commented  · 

                        hey what phone are you using? Is this in the app or web?

                      • 2 votes
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                          Brett HallAdminBrett Hall (Product Manager, Pornhub) commented  · 

                          Jesus loves Pornhub

                        • 2 votes
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                            Brett HallAdminBrett Hall (Product Manager, Pornhub) commented  · 

                            Just upload it to the VR category

                          • 10 votes
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                              Brett HallAdminBrett Hall (Product Manager, Pornhub) commented  · 

                              Works fine on all major phones

                            • 7 votes
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                                Brett HallAdminBrett Hall (Product Manager, Pornhub) commented  · 

                                Any chance you can render them as mp4s and try that? Will look into it on the encoder side and why they are failing but could take a week. Will do it anyway but in the meantime I'm 99% sure if you render as an mp4 and upload it will work :)

                              • 26 votes
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                                  You can select English in the header or on the message on the homepage and it will remember that setting. Is your browser language English or German? We are changing it to be based on browser language.

                                  Brett HallAdminBrett Hall (Product Manager, Pornhub) commented  · 

                                  You can press english on the homepage or in the dropdown on the top of every page (in the menu on mobile) and it remembers your setting.

                                • 27 votes
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                                    Brett HallAdminBrett Hall (Product Manager, Pornhub) commented  · 

                                    Seems to be only affecting you. Yes there were issues a year or two ago but they have long been fixed.

                                  • 27 votes
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                                      Hey all,

                                      There are some issues adding videos to existing playlists on mobile devices. They will be fixed shortly. In the meantime you can add the videos on the PC version, you can reach this by clicking on Desktop in the footer on the mobile device.

                                      Brett HallAdminBrett Hall (Product Manager, Pornhub) commented  · 

                                      "Additionally, the snapshot previews of vids that you're supposed to be able to see without opening the video link doesn't work either"

                                      What did you mean by that?

                                      Brett HallAdminBrett Hall (Product Manager, Pornhub) commented  · 

                                      I guarantee no staff on the sites would even read your message ;)
                                      Working on fixing the mobile issue asap!

                                    • 8 votes
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                                        Brett HallAdminBrett Hall (Product Manager, Pornhub) commented  · 

                                        Why are you spamming this shit?

                                      • 12 votes
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                                          Brett HallAdminBrett Hall (Product Manager, Pornhub) commented  · 

                                          I really don't think that was anything to do with Premium. We always change $9.99 and have no way to even charge more (other than the yearly options).
                                          I just checked and you were charged 9.99 euros but you charged that back? I don't see anything about 101 euros, can you email me more info please.

                                        • 56 votes
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                                            Brett HallAdminBrett Hall (Product Manager, Pornhub) commented  · 

                                            Thanks that helps a lot

                                            Brett HallAdminBrett Hall (Product Manager, Pornhub) commented  · 

                                            I'm out of ideas :(
                                            Do you have any screen recording software you can make a video of it happening?
                                            I believe you 100% but it will help our developers identify the problem.
                                            you can email me brett@pornhub.com

                                            Brett HallAdminBrett Hall (Product Manager, Pornhub) commented  · 

                                            Maybe adware on both computers? Scan with MalwareBytes or Avast. This has solved the issue for other users as well.

                                            Let me know the results

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