AdminBrett Hall (Product Manager, Pornhub)

My feedback

  1. 92 votes
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    18 comments  ·  Pornhub Feedback and Suggestions  ·  Flag idea as inappropriate…  ·  Admin →
    AdminBrett Hall (Product Manager, Pornhub) commented  · 

    Then change your browser language to English.

    AdminBrett Hall (Product Manager, Pornhub) commented  · 

    You can switch to English anytime in the menu. You will be cookied and remember your language setting.
    If you set your browser language to English you'll also never get redirected to your language.

    AdminBrett Hall (Product Manager, Pornhub) commented  · 

    You can click FR in the header or footer and change it to EN at any time.

    AdminBrett Hall (Product Manager, Pornhub) commented  · 

    Hey I suggest you select English in the footer then if you're ok browsing the site in English, you also won't see the Italian titles. your selection will be remembered.

  2. 24 votes
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    planned  ·  3 comments  ·  Pornhub Feedback and Suggestions  ·  Flag idea as inappropriate…  ·  Admin →
    AdminBrett Hall (Product Manager, Pornhub) commented  · 

    Low priority

  3. 8 votes
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    AdminBrett Hall (Product Manager, Pornhub) commented  · 

    I can't help you if you don't tell me your username

  4. 53 votes
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    6 comments  ·  Pornhub Feedback and Suggestions  ·  Flag idea as inappropriate…  ·  Admin →
    AdminBrett Hall (Product Manager, Pornhub) commented  · 

    The CuteGF ads are women in their 20s. There is no child pornography advertisements.

  5. 19 votes
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    4 comments  ·  Pornhub Feedback and Suggestions  ·  Flag idea as inappropriate…  ·  Admin →
    AdminBrett Hall (Product Manager, Pornhub) commented  · 

    You can click the flag icon to flag the video or send an email to support@pornhub.com.

  6. 25 votes
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    3 comments  ·  Pornhub Feedback and Suggestions  ·  Flag idea as inappropriate…  ·  Admin →
    AdminBrett Hall (Product Manager, Pornhub) commented  · 

    You will find the contact information and steps to cancel your Pornhubpremium information here: https://support.pornhubpremium.com/access/

  7. 120 votes
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    3 comments  ·  Pornhub Feedback and Suggestions » Mobile  ·  Flag idea as inappropriate…  ·  Admin →
    AdminBrett Hall (Product Manager, Pornhub) commented  · 

    xvideo's app is their website wrapped inside a native wrapper lol

  8. 35 votes
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    2 comments  ·  Pornhub Feedback and Suggestions  ·  Flag idea as inappropriate…  ·  Admin →
    AdminBrett Hall (Product Manager, Pornhub) commented  · 

    Please fill out the content removal form on the support page.

    https://www.pornhub.com/support

  9. 457 votes
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    24 comments  ·  Pornhub Feedback and Suggestions  ·  Flag idea as inappropriate…  ·  Admin →
    AdminBrett Hall (Product Manager, Pornhub) commented  · 

    @Anonyn, they are regular couples making porn when they aren't working on their normal jobs. Are you implying amateurs can't be fit or good at making porn? Simply watch other amateur content if you aren't interested in their videos.

  10. 55 votes
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    24 comments  ·  Pornhub Feedback and Suggestions  ·  Flag idea as inappropriate…  ·  Admin →
    AdminBrett Hall (Product Manager, Pornhub) commented  · 

    @Big Daddy Bob, Pornhub is free. If a model wants to charge to download her content, it's better than not allowing it at all.

  11. 160 votes
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    12 comments  ·  Pornhub Feedback and Suggestions  ·  Flag idea as inappropriate…  ·  Admin →
    AdminBrett Hall (Product Manager, Pornhub) commented  · 

    LOL thank you Allie but too late

  12. 330 votes
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    13 comments  ·  Pornhub Feedback and Suggestions  ·  Flag idea as inappropriate…  ·  Admin →

    If a video violates our TOS, it’s removed, if it doesn’t it’s active.. I don’t see the issue here? Did you email the actual videos to support if you felt like they were incorrectly removed?

    AdminBrett Hall (Product Manager, Pornhub) commented  · 

    Yes, just the url of the video you feel was wrongly removed

  13. 14 votes
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    AdminBrett Hall (Product Manager, Pornhub) commented  · 

    It's really easy, just go to support.pornhubpremium.com, you can email, live chat or phone.

  14. 58 votes
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    AdminBrett Hall (Product Manager, Pornhub) commented  · 

    Gay is under "Straight" too, it means nothing, there is Pornhub, there are categories and there are sub categories. That's it.

  15. 2,370 votes
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    89 comments  ·  Pornhub Feedback and Suggestions  ·  Flag idea as inappropriate…  ·  Admin →
    AdminBrett Hall (Product Manager, Pornhub) commented  · 

    You can exclude multiple categories

    AdminBrett Hall (Product Manager, Pornhub) commented  · 

    @John Smith, there is a filter to filter out any category on search, including step fantasy.

    AdminBrett Hall (Product Manager, Pornhub) commented  · 

    If I made it a category it would get even worse than it is now. Please follow this discussion in http://feedback.pornhub.com/forums/184663-pornhub-feedback-and-suggestions/suggestions/8484181-can-we-get-an-incest-filter I'm going to merge the two

    AdminBrett Hall (Product Manager, Pornhub) commented  · 

    Because it's not an orientation segment like gay.

    AdminBrett Hall (Product Manager, Pornhub) commented  · 

    @Nick, are you referring to a filter? As of right now you can filter out any terms in searches, we will have a way to filter it out in the taste profile for recommended in about a month. To filter content out of each main listing (recent, hottest, most viewed etc), it's technically very difficult the way the Pornhub is built, it is possible so we're looking most likely in 2018.

    AdminBrett Hall (Product Manager, Pornhub) commented  · 

    My answer was not sarcasm.

    AdminBrett Hall (Product Manager, Pornhub) commented  · 

    I'm happy to hear that works for you. Tastes in adult content is different for everyone which is why we are always making our search and filtering stronger to make it as simple as possible to find the content you like from out 5mil+ library.

    AdminBrett Hall (Product Manager, Pornhub) commented  · 

    Still the same stance, it's against our TOS. It's always difficult to appease everyone's tastes and desires. Like I stated above, I welcome you to use the search to narrow down the exact content you are looking for.

    AdminBrett Hall (Product Manager, Pornhub) commented  · 

    On search you can use - operators to exclude tags and titles. Ex "teen -step" will returns but no mention of step.

    AdminBrett Hall (Product Manager, Pornhub) commented  · 

    You can't see broad pages like hottest or pornstar pages and filter out any categories as they are general listings that have all content. so making step a category won't solve that.

    AdminBrett Hall (Product Manager, Pornhub) commented  · 

    You can't filter out categories. You can combine categories but not remove categories. In our search you can use negative tags like "-step -family -taboo" and not get any results with those tags or titles.

    AdminBrett Hall (Product Manager, Pornhub) commented  · 

    There is nothing to fix, we will never add an incest category because it's not allowed. I explained how to filter out "step" videos from searching.

  16. 18 votes
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    3 comments  ·  Pornhub Feedback and Suggestions  ·  Flag idea as inappropriate…  ·  Admin →
    AdminBrett Hall (Product Manager, Pornhub) commented  · 

    It doesn't work on the desktop site, you must use the tv/console site, clear your cache to get back to it.

  17. 31 votes
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    8 comments  ·  Pornhub Feedback and Suggestions  ·  Flag idea as inappropriate…  ·  Admin →
    AdminBrett Hall (Product Manager, Pornhub) commented  · 

    As for higher quality paid downloads,we will have something similar in the following months.

    AdminBrett Hall (Product Manager, Pornhub) commented  · 

    Yes makes sense YouTube is 40% higher bitrates but bitrates are variable and are not a great representation of quality. If you want higher quality, join Pornhub Premium, plenty of 1080p, 1440p and 2160p content.

  18. 277 votes
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    41 comments  ·  Pornhub Feedback and Suggestions » Mobile  ·  Flag idea as inappropriate…  ·  Admin →
    AdminBrett Hall (Product Manager, Pornhub) commented  · 

    Why so mean?

    AdminBrett Hall (Product Manager, Pornhub) commented  · 

    Should be fixed this week

  19. 335 votes
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    18 comments  ·  Pornhub Feedback and Suggestions  ·  Flag idea as inappropriate…  ·  Admin →
    AdminBrett Hall (Product Manager, Pornhub) commented  · 
  20. 23 votes
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    AdminBrett Hall (Product Manager, Pornhub) commented  · 

    I've never see this before so any other info helps, you can email me brett@pornhub.com

    AdminBrett Hall (Product Manager, Pornhub) commented  · 

    ya I see now, what payment method did you use on epoch? Were you on a phone or desktop?

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