Brett HallAdminBrett Hall (Product Manager, Pornhub)

My feedback

  1. 1,071 votes
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      There is no incest as it’s against our TOS. You can filter out anything you want in searches by using “-”. So you can search for “Asian -step” and get Asian videos without step brother/sister.

      Brett HallAdminBrett Hall (Product Manager, Pornhub) commented  · 

      You can't filter out categories. You can combine categories but not remove categories. In our search you can use negative tags like "-step -family -taboo" and not get any results with those tags or titles.

      Brett HallAdminBrett Hall (Product Manager, Pornhub) commented  · 

      There is nothing to fix, we will never add an incest category because it's not allowed. I explained how to filter out "step" videos from searching.

    • 6 votes
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        Brett HallAdminBrett Hall (Product Manager, Pornhub) commented  · 

        You can click FR in the header or footer and change it to EN at any time.

        Brett HallAdminBrett Hall (Product Manager, Pornhub) commented  · 

        Hey I suggest you select English in the footer then if you're ok browsing the site in English, you also won't see the Italian titles. your selection will be remembered.

      • 10 votes
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          Brett HallAdminBrett Hall (Product Manager, Pornhub) commented  · 

          @Sovtek, you can email me a traceroute to brett@pornhub.com so we can track down why you are having streaming issues. No need to be so angry, here to help.

        • 14 votes
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            Brett HallAdminBrett Hall (Product Manager, Pornhub) commented  · 

            Only premium members have phone or live chat support. Email support@pornhub.com and they will reset your password.

            Brett HallAdminBrett Hall (Product Manager, Pornhub) commented  · 
          • 1,193 votes
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              Brett HallAdminBrett Hall (Product Manager, Pornhub) commented  · 

              @Gwen a couple of higher risk videos like drunk and vomit are hidden on Premium for compliance issues

            • 7 votes
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                Brett HallAdminBrett Hall (Product Manager, Pornhub) commented  · 

                ah no, we don't have that on Roku, it's simply too small, a really tiny amount of users use Roku and an even tinier amount browse gay content. The best way to get gay premium content on your TV is with a Chromecast from our Android app or mobile site.

              • 12 votes
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                  Brett HallAdminBrett Hall (Product Manager, Pornhub) commented  · 

                  Give me that mark of the beast Craig!

                  Brett HallAdminBrett Hall (Product Manager, Pornhub) commented  · 

                  I really don't think that was anything to do with Premium. We always change $9.99 and have no way to even charge more (other than the yearly options).
                  I just checked and you were charged 9.99 euros but you charged that back? I don't see anything about 101 euros, can you email me more info please.

                • 22 votes
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                    Brett HallAdminBrett Hall (Product Manager, Pornhub) commented  · 

                    Hey make sure to email support@pornhub.com, they will help!

                  • 819 votes
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                      Please stop spamming your cryptocurrency.
                      UPDATE:
                      Apologies to everyone who voted on this idea. I jumped to the conclusion that it was a single person spamming with multiple accounts because of the quick volume of similar comments. I’ve also had cryptocurrency spam for much smaller coins on this forum in the past. I see now it was a reddit post from the Monero subreddit.

                      I’m well aware of Monero’s privacy benefits and popularity. It’s definitely in the roadmap to eventually offer crypto payments for Premium and I’m sure Monero would be one of them. Unfortunately that’s pretty far out right now as we focus on other types of global payments and improving our billing solutions in general. If I have a further update I’ll be sure to share.

                      -Brett

                      Brett HallAdminBrett Hall (Product Manager, Pornhub) commented  · 

                      I'm not dismissing it immediately. I'm well aware of Monero. At the moment there are more important payment methods and types that I need to implement before the several thousand of Monero users.

                    • 7 votes
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                        Brett HallAdminBrett Hall (Product Manager, Pornhub) commented  · 

                        That is only visible in the shemale category. You only saw that if you were browsing there.

                      • 19 votes
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                          Brett HallAdminBrett Hall (Product Manager, Pornhub) commented  · 

                          Nothing is disabled

                        • 36 votes
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                            Brett HallAdminBrett Hall (Product Manager, Pornhub) commented  · 

                            PS3 is 11 years old now, it launched before Pornhub even existed. If you want a modern version of the website, please use a modern device to access it.

                            Brett HallAdminBrett Hall (Product Manager, Pornhub) commented  · 

                            You click settings then desktop

                            Brett HallAdminBrett Hall (Product Manager, Pornhub) commented  · 

                            Of course not.. you need to reset your cookies

                          • 17 votes
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                              Brett HallAdminBrett Hall (Product Manager, Pornhub) commented  · 

                              All of you who commented have videos uploaded, are you sure this is a problem? How quickly do you click the video url?

                            • 14 votes
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                                Brett HallAdminBrett Hall (Product Manager, Pornhub) commented  · 

                                Website only

                              • 9 votes
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                                  Brett HallAdminBrett Hall (Product Manager, Pornhub) commented  · 

                                  fee?

                                • 332 votes
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                                    Brett HallAdminBrett Hall (Product Manager, Pornhub) commented  · 

                                    I've posted in other threads Thumbzilla.com has been https for a year and a half now and has the entire Pornhub library. You can also upgrade to Premium for 9.99/month.

                                    Brett HallAdminBrett Hall (Product Manager, Pornhub) commented  · 

                                    This is just a 3rd party feedback forum, it will probably never be https.

                                    Brett HallAdminBrett Hall (Product Manager, Pornhub) commented  · 

                                    https isn't going to stop isp's from selling your browsing history

                                    Brett HallAdminBrett Hall (Product Manager, Pornhub) commented  · 

                                    How on earth did we steal money from you or compromise your security?

                                    Brett HallAdminBrett Hall (Product Manager, Pornhub) commented  · 

                                    Just finalizing the change over with our ad networks. In the meantime pornhubpremium.com (paid) and thumbzilla.com (free) are https

                                    Brett HallAdminBrett Hall (Product Manager, Pornhub) commented  · 

                                    Hey Max, the main reason is we are waiting for our ad networks to switch over. In the meantime pornhubpremium.com is fully https as well as thumbzilla.com.

                                    Brett HallAdminBrett Hall (Product Manager, Pornhub) commented  · 

                                    Use thumbzilla. It's the exact same library but HTTPs.

                                    Brett HallAdminBrett Hall (Product Manager, Pornhub) commented  · 

                                    Use https://www.thumbzilla.com for now, it is a mirror site of pornhub.

                                  • 4 votes
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                                      Brett HallAdminBrett Hall (Product Manager, Pornhub) commented  · 

                                      hey what phone are you using? Is this in the app or web?

                                    • 2 votes
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                                        Brett HallAdminBrett Hall (Product Manager, Pornhub) commented  · 

                                        Jesus loves Pornhub

                                      • 2 votes
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                                          Brett HallAdminBrett Hall (Product Manager, Pornhub) commented  · 

                                          Just upload it to the VR category

                                        • 11 votes
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                                            Brett HallAdminBrett Hall (Product Manager, Pornhub) commented  · 

                                            Works fine on all major phones

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