Pornhub Premium Feedback and Suggestions

How can we improve Pornhub Premium?

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  1. Can you please cancel my membership? My account name is HamDerA12

    I've tried several times to cancel it, but every single time a new month starts you guys take money off my account. Very bad service. Cancel my membership asap or I'll write further reviews on multiple sites.

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  2. 6 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  3. pornhub.com videos not showing in pornhubpremium.com

    pornhub.com videos are not showing in pornhubpremium.com. In example :
    https://www.pornhubpremium.com/users/thecockninja/videos/public shows only 52 videos but https://www.pornhub.com/users/thecockninja/videos/public shows 103 videos. Why does pornhubpremium has less videos than regular pornhub ? Please fix it as soon as possible.

    84 votes
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    3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  4. Not receiving email verification for valentines day premium.

    Adblock disabled, and pornhub emails are not disabled. I received other email for pornhub, but no account verification on multiple email accounts.

    2 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  5. Add option to filter my video feeds for Premium only updates

    I'd like the option to filter my video feeds (All/Pornstars/Channels) so it only show updates with Premium videos.

    6 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  6. Can't Log In

    Pornhub Premium member.

    Can't log in, and when I do a password reset, the link that is sent, when clicked says "This link is no longer valid".

    Adblock has been disabled for Pornhub Premium for many months.

    When I try the contact support on the webpage, the Captcha keeps refreshing despite what I type in there.

    I've tried Chrome, Firefox and IE browsers.

    Any ideas??

    20 votes
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    4 comments  ·  Flag idea as inappropriate…  ·  Admin →
  7. Pornhub Premium web page broken

    I just got on to the page not too long ago, and the site itself has become a unviewable mess. Video previews aren't showing, the page is completely white and so on. The regular site works well but premium has become unviewable. Please tell me I'm not I can't be the only person with this problem? If so, when did this happened and can it be fixed?

    11 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  8. How to change the card I am paying for on Pornhub premium subscription?

    Out of what I've seen on this feedback site, the last response was posted by by Brett, saying to do signup, but I don't want to change my account to a new one, I just one to change the card I use for paying.

    Not the one :
    "" Brett HallAdminBrett Hall (Product Manager, Pornhub) responded · December 27, 2015

    pornhubpremium.com then click signup
    ""

    9 votes
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    3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  9. PAYPAL WITCH epoch PAYMENT!!!!

    PAYPAL WITCH epoch PAYMENT!!!!

    X-ART SITE porn (look this site, paypal now accepted!!) AND DORCEL XILLIMITE WORKS WITH Paypal by epoch too, please make same!!!

    you lose a lot of customers because you have not paypal

    192 votes
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    6 comments  ·  Flag idea as inappropriate…  ·  Admin →
  10. Mobile site and app sucks

    Pc website is really awesome. But mobile site and app does not have a preview slider. Also one cannot select multiple cateogories

    20 votes
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    13 comments  ·  Flag idea as inappropriate…  ·  Admin →
  11. Payment via paypal

    paypal payment

    433 votes
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    4 comments  ·  Flag idea as inappropriate…  ·  Admin →
  12. 1 vote
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  13. Epoch is declining pornhub premium payments

    I'm in the US, I'm trying to get the free week and sign up for monthly subcription but it keeps denying my card. Any idea what I can do?

    10 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  14. Delete Premium

    I can't delete premium account. I go to the form but it tells me my username/password is incorrect which is bull because I signed in and out of the account every time it told me I was wrong just to make sure I was typing it in right.

    27 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  15. video not available in your country

    I recently been running into a error message that states that this video is not available in your country. I am aware that some videos are restricted to certain countries. What I was wondering is the any possible way to get around the restrictions or at the least let it be known what country the video is restricted to?

    28 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  16. Accept gift cards, all pre-paid, no re-billing

    I like the premium service, and would probably pay for it, but you need to make it easier to pay anonymously. In other words, get rid of the automatic rebilling shit, and just encourage people to pay with pre-paid gift cards or whatever.

    After the Ashley Madison hack, there's no fucking way I'm giving out my real name and credit card info for anything like this.

    53 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →

    So use a pre-paid visa card then if you’re so worried. Not that it would ever happen but I don’t think people would care if John Smith paid for porn considering everyone watches porn.

  17. Sending pics and videos through private messaging.

    Send attachments through private messages.

    26 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  18. View videos tailored to your settings

    If one is interested in men then one should only view those videos of men (gay) vise versa. I login to my account and still see woman. It's not appealing to me.

    14 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    It’s because you’re premium so it takes you to the homepage. Otherwise when you log in, it will keep you on the page that you logged in from. So bookmark pornhub.com/gay and login from there.

  19. stay logged into premimum

    Pornhub"s free account keeps me logged in at all times unless I sign myself out. With the premium acc im required to log in every time. This is becoming very aggravating. Is there something I can do to keep me logged in?

    14 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  20. Image Search!

    This is the best idea you'll have. so it shouldnt be too hard. but add in a feature where you can do a reverse image search. The images other people search may pop up then and they can see the video they are looking for. No other site has this. Be the first, get more viewers and yup. You're welcome lol. I got a few more if you are interested as well. Thanks.

    31 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
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