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I have a problem with my account

Hi. My profile name is Krongorka (https://www.pornhub.com/users/krongorka), I'm a verified user.
Recently I found out that my messages are invisible to the other users, my friends can't see my private messages, my profile bio doesn't display full information (just a basic info: login, profile views, videos watched, joined), my profile can't be found anymore in the member search and lately I can see 2 Private Videos sections on my profile page for some reason. I'm still able to login and upload videos everyone can watch, so at least my account isn't locked completely.
Last thing I posted was a stream post/message with a discord link channel invitation for my subscribers. I guess this is the reason why I have such problems in the first place. But now it's the only way to communicate with my subscribers.
I tried to use a bug report to contact with support, I also tried support@pornhub.com, but I didn't received any answer.
If I understand correctly, my account is in spam list. Can you help me to restore full profile functionality, please?

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    Krongorka shared this idea  ·   ·  Admin →

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      • DirtyLady commented  · 

        I have the same problem. Support is not responding.

        Without any notifications. without explaining the reasons or claims, my account was simply limited. The funny thing is that I was on a business trip for several days and found problems returning home. My account has been checked and is participating in the amateur payment program. Now I do not know if I can add photos and videos, I can not communicate with my subscribers, but the main thing I can not influence the problem.

        This is a real disaster !!

        My account https://www.pornhub.com/users/dirtylady

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