Pornhub Feedback and Suggestions

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  1. Get rid of the pop ups

    Those pop ups annoy me, all they do is get in the way and slow up my pc. When you click the "cancel" button another page opens up. All they are is SPAM! This site is gettin too cluttered. Im thinking of going to another site to load and upload vids.

    78 votes
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      There is only one popup displayed per visit per user. If you are getting more than one popup ad per visit, please clear your cache and cookies. If it’s still happening you could have adware or a virus that is triggered when visiting Pornhub. I suggest running a scan with MalwareBytes.

      We have one popup ad to pay for our bandwidth to keep giving you free porn.

    • How can I contact you?

      Hi,
      I try to contact you for few days, sending message on contact form, sending email but no respond from you!

      A message that you sent could not be delivered to one or more of
      its recipients. This is a permanent error. The following address
      failed:

      "support@pornhub.com":
      domain has no valid mail exchangers

      I have problem with video upload, and need some information about Amateur Payment Program.

      12 votes
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      • Can Pornhub pull a Netlfix? or perhaps even better

        I have an amazing idea for a webseries (of course erotic) to attract a new and wider audience to Pornhub. If people can binge watch series online, why not a erotic webseries. Characters that more than just the plain Jane porn characters, their lives intertwined, complex emotions and all. I run a small production company and would love to tie up exclusively with Pornhub.

        IF the content remains the same, so do the viewers. Bring in a fresh take and you have new viewers. As they say: win-win

        1,068 votes
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        • Can we get an incest filter?

          Since incest is cutting across Pornhub like wild fire can we please get an incest filter? It would be great if I didn't have to see moms, step moms, step dads, dads, all banging their family members. Thanks (Yes I get it that it's not real incest...)

          1,047 votes
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            There is no incest as it’s against our TOS. You can filter out anything you want in searches by using “-”. So you can search for “Asian -step” and get Asian videos without step brother/sister.

          • Racists comments

            Did you guys read your own tearm of services? Some users do not respect them and you do nothing. I know nobody read them but they are there for protection.

            It said : "You agree that you shall not (nor others using your account) post, upload, publish, transmit or make available in any way on Pornhub content which is illegal, unlawful, harassing, harmful, threatening, (...), hateful, racial.

            Look at iam4girls' profile (pornhub.com/users/iam4girls) and you will notice. He leaves racists comments all around your site and you do nothing. It should be treated as spam. You should really ban him and…

            4 votes
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            • What happened to the Delete Video button? I would like to delete some private videos. Thanks!

              I don't see the "delete video" button and am trying to delete some of our "private videos" Thanks!

              40 votes
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              • Please remove rape from your site...

                I really think that rape is not something that we should be able to watch on this site. I have a particular video that needs to be removed.

                61 votes
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                • Swipe to preview

                  Your 'swipe to preview' is bad and you should feel bad. It sucks. Xvideos' whole preview blows your out of the water. Please fix this.

                  10 votes
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                  • concerning your new PS4 version of the site..

                    as of right now there appears to be no login option and even tho the ability to seek through the video has finally arrived, you can't do it in fullscreen mode which still makes it inconvenient.

                    36 votes
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                    • make GIFs uploadable

                      Well, it is good and easy that you actually made an online GIF generator, but i think this option is necessary for the people who want to upload higher-quality GIFs and for people who have some in their desktop and want to share.

                      Any response/update from you great guys would be lovely, since I have a lot (And I mean A LOT) of GIFs to share...

                      6 votes
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                      • Buffer problem and SLOW BUFFERING

                        Your videos buffering systems aren't like youtube where the videos after loading at suppose 1:06 minutes, then when you forward it to 2:80 minutes or something then again come back at 1:06 minutes, you will not have to buffer again the buffered(in case of youtube) while in porn hub you have to again buffer at 1:06 minutes :( wtf? and its too slow come on!! i'd rather go www.xnxx.com thanks

                        6 votes
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                        • show preview by swiping

                          Plz show thumbnail preview of each video on mobile site by swiping left or right over the video

                          40 votes
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                            3 comments  ·  Mobile  ·  Admin →
                          • Take Kim Kardashian off the top 50

                            She's not a pornstar yet, she has one sextape wtf

                            3 votes
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                              0 comments  ·  Mobile  ·  Admin →
                            • intro audio too loud, turn that shit down!

                              The introductory boilerplate you seem to add to content is INCREDIBLY loud. Louder than the loudest possible output. You've literally used a technique that was coined as the 'wall of sound' to get a louder sound out of something without increasing it's volume in the same manner that TV adverts 'seem' louder but use the same volume channel. It's really obnoxious and has led to me no longer using your website.

                              1 vote
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                                1 comment  ·  Admin →

                                lol we didn’t make it louder than the actual content, it may just appear that way because the video will start quiet. Anyway we lowered it several months ago but you don’t use the site anymore!

                              • Please enable saving the preferred display language in the settings...

                                The recent overhaul of the site is all right, but since then everytime I log in PH is displayed in German.
                                Okay, I am German, but nonetheless I very much prefer the English language over anything else on most pages.
                                Yes, I could change it back to English at the bottom of the page.
                                Every... Single... f-ing time I log in or visit PH.
                                This is really annoying.
                                I guess it would be no too much of a hassle, to enable setting the preferred display language to English in the settings once and for all.
                                That should automatically work on…

                                26 votes
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                                  You can select English in the header or on the message on the homepage and it will remember that setting. Is your browser language English or German? We are changing it to be based on browser language.

                                • mobile uploads

                                  I would love to be able to upload content via a mobile device

                                  77 votes
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                                    1 comment  ·  Mobile  ·  Admin →
                                  • Please Update your payment options.

                                    Paxum is absolutely the WORST option that you could provide your customers. I have been a paxum customer since I was alerted by PH that they will be changing the way they distribute their payments to their Verified Amateurs. It has been the absolute hardest task to get paxum to release my funds. I will be submitting proof with this complaint. Now, PH, you are in the top 10 highest grossing porn sites, so I am having a hard time trying to understand why wire transfer or ACH payments are not being provided as an option. It is absolutely baffling…

                                    8 votes
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                                      Hey Bella, we offer payments through paxum, paypal, check and wire for users making several thousand each month. We don’t offer wire for all because of the high fees. You can change this in your account settings. As for Paxum’s poor service, if you mention this is from Pornhub, that should help. We offer Paxum because they are a leader in payments in the adult industry and are comfortable processing funds for it.

                                    • Hide certain words from appearing COMPLETELY! (not just search)

                                      There are many reasons personal to each individual why they may not want to see a certain type of video COMPLETELY (not just in search but within any feed).

                                      For example, not wanting to see: fantasy incest, pissing, farting, tickling, smelling, slapping, kicking, stomping, chocking, fantasy *ape etc

                                      With that in mind, the settings page should give the option to hide specific words within tags/category/title (meta data). It would be a saved preference that should also be applied to your mobile app.

                                      This functionality would dramatically improve discoverability by filtering out unwanted videos from all pages — consider it like…

                                      58 votes
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                                      • Pornhub app

                                        Why not create a "favourite" pornstar tab so that you can the ability to search through pornstars that you have previously favourited. And from there you can click into your chosen pornstar and view their videos, much like searching them. Its a small change but I feel it could be another add on to the favorites page that would make it seamless and easier to use.

                                        8 votes
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                                        • Take away this update! Horrible update

                                          Make update optional for some because now it only shows the website view from a computer rather than the mobile site

                                          610 votes
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                                            56 comments  ·  Mobile  ·  Admin →
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