Pornhub Feedback and Suggestions

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  1. Can Pornhub pull a Netlfix? or perhaps even better

    I have an amazing idea for a webseries (of course erotic) to attract a new and wider audience to Pornhub. If people can binge watch series online, why not a erotic webseries. Characters that more than just the plain Jane porn characters, their lives intertwined, complex emotions and all. I run a small production company and would love to tie up exclusively with Pornhub.

    IF the content remains the same, so do the viewers. Bring in a fresh take and you have new viewers. As they say: win-win

    1,514 votes
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    • PORNHUB IS THE WORST!

      I am still in awe of how long it takes for Pornhub to respond to their users' issues. Someone is complaining about not being able to sign in from last week Friday and Pornhub is yet to respond. Why is it taking so long to respond to a serious issue like that?

      A friend of mine has stated that she is having problems signing in even though her log-in information is correct i.e. username/password. She has also stated that she does not remember the email address she signed up with since that was an email address she created specifically for…

      9 votes
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      • REMOVE AUTOPLAY AS DEFAULT

        Look, I cannot, for the life of me understand why you deem it a good idea to open the video before the user has had a chance to 'prepare' themselves!!!!!????

        I NEVER, EVER use your site for PRECISELY this reason!!!!

        I have lost count of the number of times I have been browsing for porn and thought to myself, 'Okay, maybe Pornhub IS the only location I can see the video I want to view. Fuck it. Okay then' only to click and be reminded of why I don't EVER use it! Because the video plays automatically!!!! Do you know…

        30 votes
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          Woah, chill.
          1. Lower your volume before playing a video
          2. Autoplay is by far the best user experience, why force every user to click each time they want to watch a video?
          3. You can disable autoplay, click the gear icon in the player and turn autoplay off.

        • Increase 1080p bitrates.

          They are often lower than 720p. That's deceptive advertising in my opinion. A reasonable person would expect better quality from 1080p over 720p. On most websites I pay for, 1080p is 12,000 Kbps, and your 1080p videos average around 3000 Kbps, often as low at 2500 Kbps. What the heck am I paying for?

          5 votes
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          • Take it down

            Take it down it is inappropriate what is wrong with y'all. Kids have phones and could look this up and kids don't need to be watching this.

            9 votes
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            • How do I contact you?

              I have a problem with trying to confirm my email address and when trying to contact you through the contact page, I get no response so is there an email I can send my issue to?

              9 votes
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              • Why was my account deactivated!!!!!??????

                I've had it for a few years, I'm a verified user. I'm not understanding why it was deactivated all the sudden? How do I go about getting it re activated? Thanks for the help I appreciate your time

                My username was larsulrich87

                1 vote
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                • How secure is Pornhub?

                  Just as Pornhub seems to have suspended thousands of spam accounts, more have started to appear - all directing members to a new website: www.xdatx.com

                  Given that some of these accounts seem to be old, has Pornhub been hacked, yet again?

                  What are Pornhub doing to ensure the security of members' accounts?

                  9 votes
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                  • delete account

                    please delete my account and charge me no more

                    3 votes
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                      1 comment  ·  Mobile  ·  Admin →
                    • Account Disabled try again later??

                      What causes this?

                      I tried many times to log in, and noticed after the fifth time I was using the wrong screen name. When I finally used the correct screen name and password it said my account was disabled. Why? I am using Windows 10 on a Laptop computer. Also when people try to reset their password your system isn't sending reset links, it just sends them an email telling them what their password is.

                      But anyhow, why was my account disabled?

                      2 votes
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                      • Cannot Login

                        Someone I know is having issues logging in, she said she sent you (pornhub) an email about that but you are yet to respond. She said her password and username are both correct but it is telling her invalid username/password. Yet her profile says she has been offline for as long as the last time she signed out, so it's not like someone hacked her account. Why is it take you guys (pornhub) to respond to a situation like this? This is really really poor!

                        4 votes
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                        • allow us to change the username even on mobile site and to allow us to edit uploaded video title on mobile site as well.

                          Both these options should be equally available on mobile site, as well as on desktop site. That way your mobile users could take full control of their profile, much like the videos they've just uploaded. My username is unpronounceable, yet l can't seem to change it to something that makes more sense, like a word, using a mobile site.Also, l can't even change a title of a just uploaded video, although it is perfectly clear it was a typo (Blest Friends instead of Best Friends). Those problems should be fixed soon to fully enjoy PornHub mobile site.

                          2 votes
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                            0 comments  ·  Mobile  ·  Admin →
                          • 3 votes
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                              1 comment  ·  Mobile  ·  Admin →
                            • Please enable saving the preferred display language in the settings...

                              The recent overhaul of the site is all right, but since then everytime I log in PH is displayed in German.
                              Okay, I am German, but nonetheless I very much prefer the English language over anything else on most pages.
                              Yes, I could change it back to English at the bottom of the page.
                              Every... Single... f-ing time I log in or visit PH.
                              This is really annoying.
                              I guess it would be no too much of a hassle, to enable setting the preferred display language to English in the settings once and for all.
                              That should automatically work on…

                              53 votes
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                                You can select English in the header or on the message on the homepage and it will remember that setting. Is your browser language English or German? We are changing it to be based on browser language.

                              • Stop resetting language

                                Either that or have a language setting linked to my account, so when I purposefully change the language to English, it doesn't go back to fucking "Spanish" (a language that doesn't exist, as in Spain we speak Castilian, which latin americans don't understand, and those speak their own languages and dialects).

                                I'm cool with the idea of translations, but as a spaniard I can assure you no coherent sentence can be found in your "Spanish" translated titles, categories are a mess... It's useless to anyone from Spain who doesn't already speak English.

                                Please, PLEASE, have language be in the account…

                                3 votes
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                                • Leaving PH for good

                                  Cant take the spammers anymore. Wil be deleting our account again. The spammers win.
                                  Goodbye

                                  1 vote
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                                  • MAKE AUTOPLAY THE 'OPTION' AS OPPOSED THE DEFAULT

                                    Brett, You said:

                                    'You lost me when you said Youtube, Facebook and Liveleak don't autoplay. They've always autoplayed because it is the best user experience.'

                                    That's all it took to 'lose' you??? What about the rest of my points????!!!

                                    Youtube does autoplay by default, I concede that fact. I was wrong about Youtube. Liveleak too, but Facebook doesn't autoplay.

                                    HOWEVER, they are not PORN sites hence my point remains valid, i.e. that porn, being the most sensitive of media, is the LAST thing a person wants to blare out of their speakers before they've had a chance to make sure…

                                    9 votes
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                                      Facebook autoplays (with audio off). Every video site autoplays because it is the best user experience.
                                      If a video/porn site does not autoplay, it’s because they are trying to save bandwidth, that’s all.

                                      You click a video thumbnail and don’t expect it to play? Everyone going to a video page on Pornhub did it with knowledge and knew a video was going to play with plenty of time to lower their volume.

                                      You are probably one of a few from millions who sees this as a problem. If I turned off autoplay, there would be an outrage.

                                    • Can we have a "Remember login details" option for the pornhubpremium.com login page.

                                      In order to stay logged in I have to go to the regular pornhub page and log in from there, why isn't there a "stay logged in" option on the premium site?

                                      1 vote
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                                      • Surveys should have answers for some too

                                        I just saw a survey that you guys posted, but it only had answers for men, like tits or ass. You should of had are you a man or woman, and maybe a different set of questions for women. It's not just men watching and posting on here!

                                        7 votes
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                                          1 comment  ·  Admin →
                                        • Pornhub app

                                          Why not create a "favourite" pornstar tab so that you can the ability to search through pornstars that you have previously favourited. And from there you can click into your chosen pornstar and view their videos, much like searching them. Its a small change but I feel it could be another add on to the favorites page that would make it seamless and easier to use.

                                          14 votes
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