Pornhub Feedback and Suggestions

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  1. Remove the down-vote button (or make it possible to turn it off)

    There is absolutely no reason for having it.

    It's only purpose is to display negativity towards something other people (may) have spent (a lot) of time on - it has not other functions.
    I've come to understand that it can even be weaponised - attacking someone producing similar content to your own the second they upload by downvoting their video, making the radio equal to red and "terrible"

    I've seen suggestions here asking for an ability to downvote content without even reviewing it first because people "can tell from the thumbnail that it's trash" - to actual content producers the…

    296 votes
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      15 comments  ·  Flag idea as inappropriate…  ·  Admin →

      I wish we could remove it but it really does help as a signal of video quality. We are moving away from it more and more by tracking other metrics such as % of the video watched so very possible in the future we won’t need it at all.

    • Make Pornhub more of a Social Media

      Make pornhub more social. It will gain both the models and the site revenue while providing the models a more productive & efficient ways of gaining fan and sharing content.

      We also need a social app & a higher feature rate most models are being featured less frequently I hear about it often. Many models have quit because of this.

      1,275 votes
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        49 comments  ·  Category Suggestions  ·  Flag idea as inappropriate…  ·  Admin →
      • Get a fat girls fighting over food category and a no legs sex category

        Okay so like who wouldn’t want a category with fat people fighting over food and a no legs sex category.

        1,348 votes
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          55 comments  ·  Category Suggestions  ·  Flag idea as inappropriate…  ·  Admin →
        • get lesbian porn for actual lesbians and not just men

          not against lesbian porn for everyone of course!
          But why do gay men get their own channel, yet lesbian is a sub category and it's very very obviously geared towards men.

          please, get some lesbian porn for actual lesbians too please

          107 votes
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            3 comments  ·  Category Suggestions  ·  Flag idea as inappropriate…  ·  Admin →
          • Accept Monero as a form of payment (bitcoin, cryptocurrency)

            I would like to be able to upgrade my account to become a paid member. However, I refuse to pay via any method that could identify me (i.e. I will not pay via credit or debit card).

            My preference for payment would be to use a cryptocurrency. Unfortunately bitcoin is much less private than it at first appears because your name is linked to the currency on the exchange where you bought it and every transaction you do is fully visible on the blockchain - including amount, sending and receiving address, and, often, your IP address.

            There are currently significant…

            1,169 votes
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              49 comments  ·  Flag idea as inappropriate…  ·  Admin →

              Please stop spamming your cryptocurrency.
              UPDATE:
              Apologies to everyone who voted on this idea. I jumped to the conclusion that it was a single person spamming with multiple accounts because of the quick volume of similar comments. I’ve also had cryptocurrency spam for much smaller coins on this forum in the past. I see now it was a reddit post from the Monero subreddit.

              I’m well aware of Monero’s privacy benefits and popularity. It’s definitely in the roadmap to eventually offer crypto payments for Premium and I’m sure Monero would be one of them. Unfortunately that’s pretty far out right now as we focus on other types of global payments and improving our billing solutions in general. If I have a further update I’ll be sure to share.

              -Brett

            • I can't renew my premium due to the stupid logic of the site

              You should allow your users to change their billing information (and all the account data) even if their account has expired.

              That's the way they continue to be your premium users.

              15 votes
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                3 comments  ·  Flag idea as inappropriate…  ·  Admin →
              • Better video quality for the same size

                H265 is real. Pornhub's compression at lower bitrates is very strict, videos are often blocky or very soft.
                Problems stack up when your original video is recorded at not the best quality and quite the low bitrate and then gets further compressed by pornhub. H265 is very good even at lower bitrates, I mean you can pretty much use half as much bitrate for the same quality as in h264.
                If pornhub by default compressed videos into h265, quality would improve across the board. I don't know the technical limitations, but implemeting this as soon as possible would help a…

                10 votes
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                  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                • The billing is confusing. Assistance please?

                  The billing is confusing. Assistance please?
                  I was a bit rash and worried about the billing and my bank declining my card twice and me having to call twice, so I cancelled.

                  My question is if I sign up again with a debit card will I be charged £1.02 authorisation again? Is this something you have to pay for every month?

                  Will my bank continue to block every transaction?

                  I don't want to have to ring my bank again. Ringing up is super embarrassing when they know it's adult services....

                  Seriously you should stop using MBI Probiller, banks think it's…

                  6 votes
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                    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                  • Digusted With Premium

                    Not happy with premium. Almost every interesting video when I click on it does not open and a message at the bottom of the scream directs me to another site. I took Pornhub not those other sites.

                    Also often when I get a video to open and it is a good one dl is blocked.

                    If there is a way around getting directed to another site I'd like to know. Surfing here is almost a waste of time.

                    5 votes
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                      1 comment  ·  Flag idea as inappropriate…  ·  Admin →

                      What do you mean by “ot happy with premium. Almost every interesting video when I click on it does not open and a message at the bottom of the scream directs me to another site. I took Pornhub not those other sites.”
                      ??
                      Every video is watchable and included in the subscription.

                    • Premium videos that can be downloaded easily

                      It may have been suggested earlier - I'm new here - but is there a way to filter out those vids you can't download without having to spend more money. It's annoying finding a film you might like to download only to be told it's blocked by the company. If I'm paying for a premium service and am told that there are thousands of videos to download yet can't find them, I may as well be on your free website and not the premium one.

                      27 votes
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                        10 comments  ·  Flag idea as inappropriate…  ·  Admin →
                      • Block categories and/or tags

                        I want to block categories such as "granny" "gay" "ebony" "cumshot" "big dick" "anal" or whatever. Also blocking tags such as "hairy" "small dick" "petite" "close up" etc

                        I have some things that really turn me on and others that really turn me off. I do not want to find old men having sex with college girls when Im in that category. If it pops up in a blocked category or tag, I dont want it to show up at all.

                        It really grosses me out sometimes

                        97 votes
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                          13 comments  ·  Category Suggestions  ·  Flag idea as inappropriate…  ·  Admin →
                        • Upload error

                          Yes. We all sure this is BIG BUG problem. Unfortunately this problem is NOT on our end because already TWO our friend from different countries tried to upload different videos in our account (we gave them login and password) and they both failed! They both saw «error 404»!
                          Please try again upload any video on our account and you will see that its REALLY problem

                          80 votes
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                            14 comments  ·  Category Suggestions  ·  Flag idea as inappropriate…  ·  Admin →
                          • Introduce optional 2-factor authentication

                            I use Pornhub Premium and obviously can access my billing details through my account, so i think, at least for premium if not for whole of pornhub, 2-factor authentication should be introduced to make accounts more secure

                            24 votes
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                              3 comments  ·  Flag idea as inappropriate…  ·  Admin →
                            • Video Preview Does NOT work consistently lately

                              In the past you were able to hover over a video thumbnail and get preview slides with almost 100% consistency.In the last 3 months or so it only works maybe half the time,even when hovering with cursor 20 seconds or more.When viewing videos,hovering the cursor over the timeline is also very inconsistent. Is the server overloaded? Are the pages overloaded with data? Full screen mode seems to yield better results.

                              184 votes
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                                21 comments  ·  Flag idea as inappropriate…  ·  Admin →
                              • VR Videos Dont Work On The Pornhub App

                                I tried viewing a VR video on the website, and it worked normally, but the site suggested downloading the Pornhub app for better experience. Thats what i did and the app is great, but when I try to view a VR video it doesnt work, the audio is running and i have the screen with the "Pause" button and the video bar, and i can move my head and the menu moves, but there is no video playing. I checked and all the VR videos are not working either. I have a samsung Galaxy S4 mini. Is there something im…

                                326 votes
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                                  29 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                • Filter or hide the already seen content

                                  Hi, Pornhub is amazing site, well organized and full of quality vids. I'd like to ask a question related with already seen clips. Is it possible to add an option to hide them, or a filter the content which I haven't seen yet. I guess it will be very practical, because the amount of the videos grows every day. Thanks in advance :)

                                  18 votes
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                                    1 comment  ·  Category Suggestions  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Fix PornHub App Accelerometer Issues

                                    It's so annoying to be lying in bed with my PornHub app, trying to get a good wank off, and having to either hold the phone up in landscape mode or lay it down flat on my bed and strain my neck trying to look at it. I forget which patch removed this, but it used to be where the app would only go as far as landscape mode when the phone was tilted, even when the phone was upside down. Now, if the phone turns upside down, instead of staying in landscape mode, it goes back to portrait mode…

                                    11 votes
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                                      1 comment  ·  Mobile  ·  Flag idea as inappropriate…  ·  Admin →
                                    • 39 votes
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                                        11 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Amateur Pay

                                        If by any chance, could the staff of PH correlate a specific date as to when ALL verified amateurs get paid? No matter what date you've uploaded your video, no matter how long it took your video to reach minimum payout, could we have a set day or date? Example:

                                        Verified Amateurs are scheduled to be paid the 3rd Wednsday of Every month.

                                        Or

                                        Verified Amateurs are scheduled to be paid on the 10th of each month.

                                        Just to bring ease to some of us amateurs who are guessing, or are unaware as to when we will receive payments.

                                        Wire…

                                        32 votes
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                                          12 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                          Hey thanks for the detailed feedback.
                                          Payments always go out at the end of the first week of the month (so today for example). It doesn’t vary other than the odd vacation day that may close our offices and would push the date to the Monday of the following week. The processing time and shipping time can vary of course.
                                          Paxum isn’t great, I know, but they allow adult payments. It’s a $50 fee for a wire I thought? Have you tried EFT, it’s only a $10 fee. Or their mastercard to load up cash on it and use it as a credit card.
                                          Wire transfers cost $30 so they aren’t a viable option unfortunately.
                                          We may be adding Payoneer soon but they have similar fees to Paxum.
                                          We’ve always canceled lost cheques and not charged fees to our amateurs when paying them out in future months so if…

                                        • Please STOP translate video titles

                                          It's hateful, title in italian are really bad, we love english titles!!

                                          47 votes
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                                            11 comments  ·  Flag idea as inappropriate…  ·  Admin →
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