Pornhub Feedback and Suggestions

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  1. Accept Monero as a form of payment (bitcoin, cryptocurrency)

    I would like to be able to upgrade my account to become a paid member. However, I refuse to pay via any method that could identify me (i.e. I will not pay via credit or debit card).

    My preference for payment would be to use a cryptocurrency. Unfortunately bitcoin is much less private than it at first appears because your name is linked to the currency on the exchange where you bought it and every transaction you do is fully visible on the blockchain - including amount, sending and receiving address, and, often, your IP address.

    There are currently significant…

    1,041 votes
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      Please stop spamming your cryptocurrency.
      UPDATE:
      Apologies to everyone who voted on this idea. I jumped to the conclusion that it was a single person spamming with multiple accounts because of the quick volume of similar comments. I’ve also had cryptocurrency spam for much smaller coins on this forum in the past. I see now it was a reddit post from the Monero subreddit.

      I’m well aware of Monero’s privacy benefits and popularity. It’s definitely in the roadmap to eventually offer crypto payments for Premium and I’m sure Monero would be one of them. Unfortunately that’s pretty far out right now as we focus on other types of global payments and improving our billing solutions in general. If I have a further update I’ll be sure to share.

      -Brett

    • Upload error

      Yes. We all sure this is BIG BUG problem. Unfortunately this problem is NOT on our end because already TWO our friend from different countries tried to upload different videos in our account (we gave them login and password) and they both failed! They both saw «error 404»!
      Please try again upload any video on our account and you will see that its REALLY problem

      75 votes
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      • come on Brett either tell us you're not going to do a fucking thing or fucking do something about the filter issue and categories, names

        Same old thing, things I don't want to see infiltrating my experience mostly by way of paid ads for premium PornHub if I wanted that I would have paid for it by now It sure would be nice to get those*********** off my $creen! A filter so that I don't have to look at colored people fucking white women and also so that all the people complaining about the incest role play don't have to look at that and and what's the holdup on changing the name of the category from shemail to trans or whatever the hell they want.…

        4 votes
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        • new user can't log in

          I just registered my account and when I was trying to log in it told me that it was a invalid username/password (I used the temporary password you emailed me). I tried to retrieve my password using my email address and after I request a reset email, it said that a confirmation email had been sent but I GOT NOTHING!

          3 votes
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            2 comments  ·  Mobile  ·  Admin →
          • I get constant pop-ups with every click

            This is becoming a problem for me and makes it almost impossible to you this site. Every time I click no matter where it is I get a pop up. I know you're supposed to get one every 24 hours but this is definitely not the case for me at all. I tried blocking the pop-ups and even opened the site up on a completely different computer and still have this problem. It's only with your website as well. I don't know if anyone else has this problem or what, but I can't use the site anymore if it doesn't…

            90 votes
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            • Introduce optional 2-factor authentication

              I use Pornhub Premium and obviously can access my billing details through my account, so i think, at least for premium if not for whole of pornhub, 2-factor authentication should be introduced to make accounts more secure

              4 votes
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              • Fix the EMBED code

                Until recently, you could click on the heading of a PornHub video you found on another site to go directly to that video in PornHub. Now all links just take you to www.pornhub.com. This means that you have to then try to find the video to allow you to add it to your favourites. Please fix this so that you can link directly. Thanks

                206 votes
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                • Be more strict with what advertisements you allow.

                  I often get advertisements that use copyright infringing content and/or link to very shady websites. Not to mention I've had a few rogue antiviruses and other malicious advertisements that try to get me to download shit on my device, of they don't try to do it automatically.

                  If you don't want people blocking advertisements on here, then make sure the advertisements themselves aren't intrusive or harmful. Also, pop ups in general are a terrible idea.

                  1 vote
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                    1 comment  ·  Admin →

                    Any screenshots or urls to ads that “get you to download shit on your device”? We have rigorous scanning and have not had any issues.

                    Ads keep porn free, I can suggest Premium which is ad free if you find them too intrusive.

                  • Password problems.

                    I have been trying to login for 3 days now. Everytime I try to login it does not like my password. I have sent forgot password messages everyday for the last three days. WTF I get no response What am I paying for.

                    4 votes
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                      1 comment  ·  Admin →
                    • Uploaded videos missing from Profile!

                      My videos have disappeared off my profile. They still appear in video manager! Is there something I need to do or is there a bug!?

                      42 votes
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                        12 comments  ·  Mobile  ·  Admin →
                      • Change to videoplayer because...

                        hi,

                        I’m holding my phone with the left hand (between the thumb and the middle finger) and uses my left fore finger to fast forward. but since you changed the video player with the toolbar in the bottom I need to release my dingdong and use my right hand. Please change back! :)

                        3 votes
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                          0 comments  ·  Mobile  ·  Admin →
                        • fix customer service

                          Fix your customer service. It sucks. I have tried, for a couple of f-ing hours now, to tell you that, out of the blue, all of a sudden, I am no longer able to communicate with my best friend on PH. I found a way to ask her. Not anything she did. So, a PH glitch. Fine. Shit happens. Make it easier to fix the shit, especially YOUR shit. My year-long friend and I can't communicate because of you. Please. Fix it!

                          3 votes
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                            1 comment  ·  Admin →
                          • Allow us to share to my personal email

                            How come you changed your website? Your site will no longer allow me to share a video to my personal email. NOT everyone has a google account. There are people who have yahoo and people who have aol (like me).

                            1 vote
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                            • Premium videos that can be downloaded easily

                              It may have been suggested earlier - I'm new here - but is there a way to filter out those vids you can't download without having to spend more money. It's annoying finding a film you might like to download only to be told it's blocked by the company. If I'm paying for a premium service and am told that there are thousands of videos to download yet can't find them, I may as well be on your free website and not the premium one.

                              1 vote
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                              • Excretion of body fluids.??!

                                One of the videos I uploaded was rejected for : excretion of body fluids. I mean seriously... Is this a porn site or what? Rejecting a video for sperms being jerked off..?!!
                                I mean I know some topics should and must be banned like pedophile for example... But censoring adult stuff for (body fluids) makes me feel I'm on Facebook and YouTube and not on one of the biggest porn sites in history.
                                I hope to get in contact with any administrator to discuss this further.
                                Kind regards

                                1 vote
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                                  1 comment  ·  Admin →
                                • Able to remove or block gay/shemale content, like blocking on tag level or better. also only female mode would be nice perhaps tags, les sh

                                  Able to remove or block gay/shemale content,

                                  like blocking on tag level or better. also only female mode would be nice perhaps tags, les shows some other contents some times. Being able to seperate gay from lesbian content is even better.

                                  thanks

                                  859 votes
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                                  • Filtering

                                    Please add a filter to your site. If I enjoy anal vids and choose that category, I'm constantly having gay/she-male/pegging vids pop up as well. While I can ignore these, if I click one without realizing, then suddenly all I have are ads for she-male/gay/pegging. I can clear my cache, but it makes me more likely to just find another site instead of coming back here.

                                    10 votes
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                                    • 1 vote
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                                        1 comment  ·  Admin →
                                      • go to jail

                                        the evil dogs who own this website belong in jail for being extreme perverts who haven't cared about how their lustful attitudes pervert children into sacrificing their dignities into becoming as them when they grow up.
                                        the words in america say "In God We Trust" and not "In Lust We Trust".

                                        3 votes
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                                          1 comment  ·  Admin →
                                        • Filters on mobile don't work

                                          Don't know if this issue is known here and/or anyone of the devs is interested.
                                          Annyway it's a long time I'm sering this problem and still can't see it's fixed.

                                          Filters on mobile version doesn't work. At all.
                                          For example if you set HD you can't enable the setting. Filters are completely unusable on mobile. Please fix

                                          4 votes
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                                            1 comment  ·  Mobile  ·  Admin →
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